Privacy policy.

1. Data controller

The controller of personal data is MITLORA, SIREN 102466034, whose registered office is located at : . Contact : contact@mitlora.net.

2. Data collected

• Identity and contact data (first name, last name, email address, phone where applicable) ;
• Data relating to your request (contact form, stockist enquiry, purchase order) ;
• Browsing data (audience measurement, subject to your consent — see our cookie policy).

3. Purposes and legal bases

• Managing requests and orders : performance of the contract or pre-contractual steps ;
• Commercial relationship (quotes, B2B follow-up) : legitimate interest ;
• Sending our newsletter : your consent (withdrawable at any time) ;
• Measuring the site's audience : your consent, hosted in the European Union.

4. Retention periods

• Contact and request data : 3 years from the last contact ;
• Order and accounting data : 10 years (legal obligations) ;
• Cookies and trackers : 13 months maximum.

5. Recipients

Your data is intended for the MITLORA teams and, where applicable, our service providers (logistics, hosting, audience measurement tool) bound by contract, all located in the European Union. It is never sold to third parties.

6. Your rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the right to access, rectify, erase, restrict, object to and port your data.

To exercise these rights, write to us at contact@mitlora.net. If, after contacting us, you believe your rights are not respected, you may lodge a complaint with the CNIL (www.cnil.fr).

7. Security

We implement appropriate technical and organisational measures (encryption, access control, European hosting) to protect your data against any unauthorised access.

8. Data protection officer

. In the meantime, any request can be sent to contact@mitlora.net.